Privacy Policy

Last updated: May 3, 2025

This Privacy Policy describes how KohLife ("we", "us", or "our") collects, uses, and discloses your information when you use our service at https://cloud.kohlife.com ("the Service"). We are committed to protecting your privacy and ensuring your personal data is handled in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:
KohLife
Email: support@kohlife.com
Address: [Insert Registered Office Address Here]

2. Information We Collect

• Identity Data: name, username, and other identifiers
• Contact Data: email address, phone number
• Technical Data: IP address, browser type, device information
• Usage Data: pages visited, time spent, navigation paths
• Authentication Data: metadata from login providers (if you use social login)
• Communication Data: records of support and inquiry communications

3. How We Use Your Information

• To provide and maintain our Service
• To manage your account and authenticate users
• To improve user experience and our website
• To provide customer support
• To monitor and analyze usage trends
• To comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests, provided these are not overridden by your rights

5. Data Sharing and Transfers

We do not sell your personal data. However, we may share your data with:

• Service providers under contract who help us operate our platform
• Regulatory or government bodies as required by law
• In the context of a business transfer or merger

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

7. Your Rights

• Right to access – you can request a copy of your data
• Right to rectification – you can ask us to correct inaccurate data
• Right to erasure – you can request deletion of your data
• Right to restrict processing – under certain conditions
• Right to data portability – request data in a machine-readable format
• Right to object – to certain types of processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our site and hold certain information. You can control cookie settings through your browser preferences.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@kohlife.com